FAQs


Browsing the store
The Animalbarn.net website has been designed to make your visit enjoyable and easy to navigate. Simply choose a category from our menu bar and off you go.

Product Descriptions
When browsing each product simply click on the item you like and a display page will appear giving descriptions and price of each product.

How do we process your order
We don't collect any payments online.

Once you've Checked Out we will receive your order via email.

We will then calculate the postage charge and then call you to collect your payment details.

Items not in stock
If any of the items you order are not in stock we will advise you either by email or by phone.

Methods of Payment
We can accept the following methods of payment:
Cheque
Visa
Mastercard
American Express

Postage
As soon as we have received your order we will calculate the postage charge for your order. We will then advise you of this when we contact you to collect your payment details.

Delivery
Most UK orders will be dispatched the following day and should arrive in 4-5 days. We will send your order to the billing address for your credit card. If you pay by cheque then you should allow 7 working days for your cheque to clear.

Legal Statement
All prices are correct at the time of the order. We reserve the right to change prices listed without notice. All orders for products are subject to availability. Animal Barn retains ownership of the property in the products until full payment is made and goods dispatched.

All items are exclusive of delivery and packaging. Every care has been taken to provide accurate descriptions, however slight variations may occur with colour reproduction or text description. Animal Barn shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way.